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Deciding when to hire a manager for a self-storage facility depends on several factors, including the owner’s goals, skills and resources. It’s common for an owner to oversee a property themselves in the beginning, but as the business grows and improves, the time eventually comes to hire staff. In this video episode of the “Self Storage Insight” podcast, hosts Ben Shirey and Matt Markham of CCStorage explain when it makes sense to bring on part- or full-time help. You’ll hear about three different management approaches and learn the key performance indicators and business circumstances that signal the right time to transition. You’ll also get practical guidance on sourcing quality candidates, structuring competitive compensation packages and implementing performance-based bonus systems. 

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