The Truth About Remote Management: Self-Storage Experts

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Moderator: Jennifer Downer, Chief Operating Officer, XPS Solutions
Panelists: Rick Beal, Cofounder, Atomic Storage Group; Denise Bowley, Owner, Self Storage Science; Chance Nelson, National Director of Remote Management Services, XPS Solutions; Peter Spickenagel, President and CEO, Citizen Storage Management
Format: Streaming video
Duration: Approximately 50 minutes

The notion of remote management has become ubiquitous in the self-storage industry, but what does it really entail? In this session, experienced panelists explore what it can mean for you and your tenants. They’ll discuss in-house vs. outsourced functions, risks and benefits, and more.

What remote management really means in self-storage
Which functions can be outsourced to third parties
Which functions should be outsourced vs. kept in-house
The risks and benefits of going remote
Strategic solutions to help with the transition

Related:Faster, Leaner, Smarter: The Technology-Driven Transformation That’s Remaking the Self-Storage Industry in 2026

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